Services

Our full set of service offerings is wide ranging, and although we can competently deliver on core assignments such as ERP Solution Evaluation and Selection, we often end up providing solutions in special circumstances based on client request such as developing better reports from your Current ERP Solution System, the development of key interfaces or unique points of integration leveraging EDI or cXML, or the creation of specialized executive level or managerial Dashboards with Data Analytics.

Our services can be grouped into three main areas… Business Process, IT Strategy, and Implementation. Because we are independent and objective, you can count on us to consistently deliver in a way that is loyal and committed to your needs. For each specific client situation, we first craft the best mix of activities and milestones to provide the best value solution approach and often incorporate elements from all three of our service areas formulating what we call the CE724 ‘prescription for success.’ We have extended the industry standard Six Sigma approach of DMAIC with additional methods that support IT expertise and project management for system implementation, in conjunction with risk mitigation, change management, and skills transfer.

Business Process Improvement

Business Process Improvement is measuring how a business process or function is performed today, finding and fixing the root causes, and implementing an improved scenario.  Since 1998 our practical experience and refined approach enable us to…
…Reduce your Operating Costs
…Increase your Organizational Productivity
…Streamline your Key Reports and Develop Analytics

IT Strategy

Sustainable and effective IT Strategy is based on a holistic operational process approach and includes the analysis to make solid Buy versus Build decisions for each functional and sub-functional area as well as at the potential points of integration. The alternative IT paths need to be well-defined, fact-based, and should utilize a best practice business case technique taking the needs of all stakeholders into consideration. A sensible amount of quantification helps you make sure IT dollars are not wasted and in fact that they are most effectively spent. We are able to mentor your lieutenant level staff so that they can grow this expertise themselves or we’ll do this part on your behalf behind the scenes…
…Requirements based on process needs and a solid Buy versus Build analysis
…Extensive Knowledge of CE related Industry Packages in the space of ERP and CRM
…Creation of a Sensible Enterprise Roadmap from our Independent Perspective

Implementation

We also have implementation expertise and very capable to execute the game plan with change management of key project resources and as the situation calls for it through our hands-on software development.  With many years of project management experience, we deliver the systems and/or business process improvement on time and on budget…
…End-to-end implementation and installation of systems
…Development of cXML and/or EDI data exchange gateway processes on your behalf with your customers or your suppliers
…Extensive User Training and Documentation from the Essential Role-Based perspective